宾客关系主任/助理发布于2021-02-27
薪资待遇:4K-5K 工作地点:深圳市 工作性质:全职 工作经验:经验不限 最低学历:大专

      【Responsibilities】
      1.Greet the guests;
      2.Provide check-in/check-out service for golf/hotel for foreign guests;
      3.Assist and reply any queries for foreign guests;
      4.Collect guest comments of the feedback on our services and facilities;
      5.Handle complaints from foreign guests;
      6.Provides cordial attention to guests by overseeing and following the 6 – phase guest relations focus: pre-arrival; arrival; in-house; departure; follow up & promotion;
      7.Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations;
      8.Maintains the effective guest relations to ensure maximum guest satisfaction through personal recognition & service;
      9.Provide English language training to the local staff;
      10.Fulfill the other tasks assigned by the supervisor.
      
      【Requirements】
      1.College degree or above ,and majoring in Hospitality/Tourism/Leisure management;
      2.At least a half year relevant working experience in international hote
员工福利:
五险一金   生日福利   带薪年假   包吃   包住  

[ 展开 ]

深圳观澜湖高尔夫球会有限公司

所属行业:休闲娱乐业

人数规模:1000人以上

联  系  人:Amber Wang

联系方式:登录后查看

企业地址:深圳市-广东省深圳市龙华区观澜高尔夫大道1号

相似职位

更多相似职位 >>
客服热线:4000998528

深圳市万泉河科技股份有限公司 版权所有 2002-2020 ICP No:粤B2-20050572 粤ICP备08034547号-34

软件企业认定证书国家级高新技术企业称号

小程序 旅游人才网APP